Privacy Policy

Sharonline Auto Recovery (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our services. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information when you visit our shop, schedule service, or use our website:

Personal Information

Name

Phone number

Email address

Mailing address

Vehicle Information

Vehicle make and model

Vehicle Identification Number (VIN)

License plate number

Service and repair history

Payment Information

Billing information necessary to process payments.

2. How We Use Your Information

We use your information to:

Provide vehicle repair and maintenance services

Contact you about service updates or repair approvals

Process payments and invoices

Maintain service records for your vehicle

Provide customer support

Improve our services

We may also contact you regarding service reminders, promotions, or updates, unless you request not to receive them.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. Access to customer information is limited to employees who need it to perform their job duties.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share information only when necessary with:

Payment processors

Parts suppliers or warranty providers

Legal authorities when required by law

5. Data Retention

We retain customer and vehicle records for as long as necessary to provide services, comply with legal obligations, and maintain accurate service histories.

6. Your Privacy Rights

You may request to:

Access the personal information we have about you

Correct inaccurate information

Request removal from marketing communications

Requests can be made using the contact information below.

7. Third-Party Services

If our website uses third-party services (such as appointment scheduling, payment processing, or analytics), those services may collect information according to their own privacy policies.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact Sharonline Auto Recovery via email at public.sharonlineautorecovery.com